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The Resource Options tab is used to set up the technicians' starting location when using the Map View as well as setting up the the communications information. 

Note

To access the Resource Options:

  1. In Schedule, choose the menu  icon in the top left corner next to Scheduling.
  2. Choose Administration.
  3. Choose the Resource Options tab.

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  1. From the Resource section, select one or more resources. 
    • If all or some of your technicians will be starting from the home office, you can multi-select the resources from the list and then enter the shared Home Address information.
    • If some of your technicians are starting from a different location, select the technician and then enter that technician's Home Address information.

      NoteYou will also need to fetch the latitude and longitude coordinates for the technicians' starting locations. See Geocoding Service Locations and Technician Locations for more information. 


  2. Select Save.

Communications Settings

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