Behind the scenes, the manager's experience is a Woodford project with the app name "Manager". The MobileTech Inspection Manager project has been designed to run in the web app, in your browser, on a computer. Only the technicians with the Inspector role will display in the Inspection Manager app. For more information, see Resco's Wiki: https://docs.resco.net/wiki/Manager%27s_experience.
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Overview
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The Manager dashboard web app includes: Calendar: View all technicians' appointments. You can choose to view all appointments, job appointments, service appointments. , and technician activities. The display options include Agenda, Day, Week, or Month. Appointments are color-coded based on the appointment type (job, service, or technician activity). The filter for the calendar view is the Previous, Current, and Next month. | Note |
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Appointments cannot be created for technicians in the Inspection Manager. |
- Dashboard: View the inspection information in chart views that includes the duration per template, duration per user, passed and failed templates. You can select the chart icon in each card that allows you to change the chart type that is displayed. The Dashboard is configurable in Woodford (Dashboard > My Dashboard)
- Technicians: View a list of technicians with the Inspector role. Select the technician's name to view:
- Contact information
- Appointments: Select an appointment to view additional information.
- Inspections:
- You view View a list of the technician's inspections or change to a chart view. In the list view, select an inspection to view the form.
- If the inspection hasn't been completed, you can edit the inspection and save the changes, complete the inspection, and create the mobile report. However be aware that if the technician makes changes to the inspection, changes made in the Inspection Manager will overwrite the technician's changes.
- View the technician's submitted (saved) inspection reports.
- Editors: Provides access to the Inspection Designer and the Mobile Report Editor.
- Auto Dashboard: Quickly visualize and evaluate questionnaire results on graphs and charts.
- Result Viewer: View completed questionnaires or export them for further analysis
- Submitted Reports: View the saved inspection reports for all technicians. The filter displays reports submitted in the previous and current weeks. You can select other filters by selecting the Filter button.
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- In MobileTech Administration, choose Tools > Launch Resco Cloud Dashboard.
- From the Admin Console tile, select Open Admin Console.
- Under Resources in the left navigation, select Users.
Select New from the menu bar.
- Complete the following fields:
- First Name
- Last Name
- Email
- Password
- Confirm Password
- From the Roles drop-down, select Manager.
- Select Add to add the Manager role to the new user.
- Select Save & Close.
Accessing
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Inspection Manager Web App
The Manager accesses the MobileTech Inspection Manager web app by logging into Resco Cloud and the Web App displays or from the Resco Cloud Dashboard, select the Resco App card.
