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Important upgrade informationDo not install a version of Woodford that is newer than 12.X. Do not install a newer version of Woodford until you are instructed to do so by Key2Act. Woodford is a third-party product and you must use a version of Woodford that is compatible with the version of MobileTech you are using. When you launch Woodford, if the "New update is available" message displays, choose select Later. After you install and activate Woodford, we recommend that you set up Woodford so you are not prompted to install a newer version when it is released by Resco. In Woodford, choose select Settings and unmark the Check for updates on startup checkbox. Review the steps below carefully before you install the latest compatible version of Woodford. |
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The first time you log into MobileTech Admin after upgrading, you will be prompted to upgrade the Resco middle-tier databases. After this has been completed, you will be prompted to install database objects. You must do this for each company. If you are not prompted to install database objects, go to Tools > Create MobileTech Objects and choose select Process.
See Set up MobileTech Administration.
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