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  1. In MobileTech Administration, go to Tools > Launch Woodford.
  2. Open the MobileTech project.
  3. In the left navigation under Components, select Offline HTML.
  4. Double-click entity.
  5. Double-click bobdata.
  6. Select bob-dashboard.html
  7. From the menu bar, select Edit.
  8. In the Edit window, scroll down to the following line:  var dynamicActionItems = [];

  9. You will need to remove the following:

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    titleView screenshot

    Remove the highlighted linestext:


    1. In the following line, you will need to remove ((afterVersion2018R6 && selected.equipment.islocationinactive) ||
      if ((afterVersion2018R6 && selected.equipment.islocationinactive) || !canCreateCall) { // Remove 1. Create Service Call

    2. In the same section, you will also need to remove the following lines:
      else if (afterVersion2018R6 && selected.equipment.islocationinactive) { // Remove 1. Create Service Call & 3. Create Service Request
      dynamicActionItems.push(actionItems[0], actionItems[2], actionItems[4]);
      }

  10. Select Save in the Edit window.

  11. Select Save.
  12. Continue with the steps below.

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  1. In MobileTech Administration, go to Tools > Launch Woodford.
  2. Open the MobileTech project.
  3. In the left navigation under Components, select Offline HTML.
  4. Double-click entity.
  5. Double-click bobdata.
  6. Select fault-list.html
  7. From the menu bar, select Edit.
  8. In the Edit window, scroll down to the following line:
    if ((afterVersion2018R6&&location.properties.isinactive) || (!canCreateCall && selected.equipment.statusNo === undefined)) {

  9. Remove ((afterVersion2018R6&&location.properties.isinactive) ||  as well as the second right parenthesis ")" from the line so that the line displays as:
    if (!canCreateCall && selected.equipment.statusNo === undefined) ) {

    Expand
    titleView screenshot

    Remove the highlighted text:

  10. Select Save in the Edit window.
  11. Select Save.
  12. Publish the project
  13. Sync the devices.