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  1. In MobileTech Administration, go to Tools > Launch Woodford.
  2. Open the MobileTech project.
  3. In the left navigation under Components, select Offline HTML.
  4. Double-click entity.
  5. Double-click servicecall.
  6. Select servicecall-form_new.html
  7. From the menu bar, select Edit.
  8. In the Edit window, scroll down to // ----- LOCATION ----- .
  9. Locate the line if (afterVersion2018R6) {

  10. Add the comment out slashes // to the front of the following line:
    entity.addFilter().where(SCHEMA.location.Properties.isinactive, 'eq', 'false')

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    Add the comment out slashes as shown below:

  11. Select Save in the Edit window.
  12. Select Save.
  13. Publish the project
  14. Sync the devices.

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  1. In MobileTech Administration, go to Tools > Launch Woodford.
  2. Open the MobileTech project.
  3. In the left navigation under Components, select Offline HTML.
  4. Double-click entity.
  5. Double-click bobdata.
  6. Select bob-dashboard.html
  7. From the menu bar, select Edit.
  8. In the Edit window, scroll down to the following line:  var dynamicActionItems = [];

  9. You will need to remove the following:

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    Remove the highlighted text

    :

    Image Removed

    1. In the following line, you will need to remove ((afterVersion2018R6 && selected.equipment.islocationinactive) ||
      if ((afterVersion2018R6 && selected.equipment.islocationinactive) || !canCreateCall) { // Remove 1. Create Service Call

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      Remove the highlighted text:

      Image Added

    2. In the same section, you will also need to remove the following lines:
      else if (afterVersion2018R6 && selected.equipment.islocationinactive) { // Remove 1. Create Service Call & 3. Create Service Request
      dynamicActionItems.push(actionItems[0], actionItems[2], actionItems[4]);
      }

  10. Select Save in the Edit window.

  11. Select Save.
  12. Continue with the steps below.

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