XOi (formerly XOEye) equips field technicians with wearable technology systems, or the Vision Telepresence Client app for Android and iOS devices, that capture and share information. The XOi Integration section only displays if you have a valid SEE registration.

XOi Workflow

The technician can capture an image and/or video that is uploaded to the XOi server. After uploading in the client, the unique hyperlink is copied to the Resolution Note. After synchronizing, back office users can view the attachment to the service call. Anyone with the unique hyperlink can view and/or download the images or video. The activities on the XOi server are tagged with the call ID, appointment number, location name, and XOi user ID. 

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