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- Choose Setup
.
- Choose Resco.
Update the settings below:
Field Description ACCOUNTS CRM
Displays your technician email address.
NETWORK Online Mode Displays the Online Mode as set up by your adminstrator. Auto Sync
Displays the Auto Sync setting as set up by your administrator.
Sync Login
Choose On to require that you log on to MobileTech before you sync your mobile device. Choose Off if you want to be able to sync your mobile device without logging on to MobileTech.
Save Password
Choose On to save your logon password for the device that you're using. If this option is on, you don't have to enter your password each time you log on to MobileTech. If you choose Off, you must enter a password on the device when you start MobileTech.
APPEARANCE Language Change the language of the app from 16 available translations. By default it is set to Automatic, this means the app uses the language of your mobile device.
New Form UI Choose On if you will be using Flexible Forms. Max Image Size iOS Only - Choose the maximum image size. Default / 640 x 480 / 1024 x 768 / 1600 x 1200 / 2048 x 1536 / 2592 x 1936 List Buttons Turn On or Off the default buttons such as Edit, More, Call or Email. Map
Choose On to make the Map button available.
Note Locations on maps are displayed only if coordinates for locations are entered in Service Management. Contact your system administrator about making changes to the Service Management SV00200 table.
Dashboard
Displays the dashboard setting as set up by your administrator.
- On
The dashboard shows service appointment, job appointment, and technician activity information that is specific to your appointments. You can view and open any of the job appointments, service appointments, or technician activities that are assigned to you. - Off
The above information does not display.
Change List Design Dashboards Private Charts AutoFormGrid Full Screen (Windows only)
This Windows-only option displays the full screen setting as set up by your adminstrator.
- On
If you are using a Windows device, this option displays MobileTech in full-screen view. The title bar, including the icons for minimizing, maximizing, and closing the app, won't be displayed. - Off
The title bar and the icons for minimizing, maximizing, and closing the app display.
Ask Before Exit (Windows only)
If you're using a Windows device, choose On if you want to be prompted for a confirmation before closing MobileTech.
PIM Call Via Send Invites Use Reminders Send Email Via HTML Emails Signature Exchange Folder Show Images Mark Email Read ADVANCED Home Realm ADSF Username UseSystemOAuth Web Service Delete Data
Use this option to clear the local database. After you've entered information by using your mobile device and synced data, you can delete data, which lets you manage your device memory and optimize performance by removing old files.
Max Attachment Size (Windows and iOS only)
If you're using a Windows or iOS device, select the file size of attachments, such as photos. If you're viewing an image that exceeds this size, it's resized to the maximum image size for viewing purposes, and then returned to its original size. If you take a photo with your device, this is the maximum size of the photo.
Display Density (Android only)
If you're using an Android device, use this field to change the size of the content on the screen. You can use this setting to display more or less content, depending on the size of the screen and your preference.
Max Attachment Size
The maximum size of any file that can be attached to records. This setting can't be changed on the device. This is a Woodford setting.
Max Sync Records
The maximum number of records that can be synced to the mobile device for one entity. The default maximum is 30,000 records at one time, but you can decrease that number.
Diag. Sync Log Use this option to log details for synchronizations. Entity AppFolder Client Certificate Pinned Certificate - On
- Choose the Save
icon.
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