Versions Compared

Version Old Version 4 New Version 5
Changes made by

Documentation Reviewer

Documentation Reviewer

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

IconName/Description

Map
View your appointments on a map.

Calendar
Choose to view your appointments in one of four views: Agenda, Day, Week, or Month. Service appointments and technician activities can be dragged-and-dropped to a new date and/or time.

Customer
Choose to view a list of customers on your device. You can select a customer and then view the customer information, location, and any customer notes. See Customers and Locations for more information.

Appointment
Displays a list of appointments that you can choose to display more information, complete the appointment, and/or time in. You can filter the list to display only service appointments or only job appointments. You can search the list and you can also sort the list by date. See Appointments for more information.

Service Call
Displays a list of service calls that you can choose to display more information or you can create a new service appointment for the service call. You can search and filter the list. you can also sort the list by date, location, or call type. See Service Calls for more information.

New Service Call
Choose this to open the New Service Call window. See Create or Edit a Service Call for more information.

Time Entries
Displays a list of your time entries. The default view is the Current Week. You can also choose to display the Previous Week entries. You can search the list and you can also sort the list by date. From the Time Entries window, you can also add unbilled time entries and run the Employee Timesheet report. See Time Entry for more information.

Additional Work
Choose to display a list of additional billable work or you can create additional billable work for a service call. See Enter Additional Work for a Service Call for more information.

Setup
Choose to select/enter device setup options for your device. After you choose this icon, you then can choose either Resco setup options or MobileTech setup options. See MobileTech Setup for Mobile Devices for more information.

Help
Choose to view the online MobileTech Help.

About
Choose to display version information for MobileTech and Woodford. You can also clear your log files and email log files from the About window. See Clearing the Error Log Files and Emailing the Log Files for more information.