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Resco's Woodford component is a tool that lets you customize and configure MobileTech for your business purposes.
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- Do not install a version of Resco Cloud that is newer than v12.x.x.xxxx. Do not install a newer version of Woodford until you are instructed to do so by Key2Act. Woodford is a third-party product and you must use a version of Woodford that is compatible with the version of MobileTech you are using.
- When you launch Woodford, if the "New update is available" message is displayed, choose Later. After you install and activate Woodford, we recommend that you set up Woodford so you are not prompted to install a newer version when it is released by Resco. In Woodford, choose Settings and unmark the Check for updates on startup check box.
- Your existing MobileTech project must be deactivated before you import a new or updated project. If you are importing an updated project with the same name, you will need to rename the deactivated project using Properties from the top navigation before importing. Then choose Create New in the window that displays.
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See Set up Woodford for information on customizing and configuring entities. For information about how to use Woodford to further customize your application, see the Resco Mobile CRM Woodford User Guide.
Sync the technician devices
Sync the technician devices using MobileTech Client. The "Application was updated" message is displayed on the device to indicate that a Woodford project is active.
