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Additional information:

  • Technician information to sign in to or sync a mobile device: To sign in to a device or to sync a device with the host system, a technician must enter the URL of MobileTech Integration Sync Server and a user name. The URL must include the server name, website port number, and company database name. Example: http://servername:8888/companydatabase
  • Technician usernames are their email addresses: A technician's MobileTech username is the email address that is set up in MobileTech Administration. See Add a MobileTech user. Technicians must use their email addresses to sign in to a client device.