Versions Compared

Version Old Version 6 New Version 7
Changes made by

Documentation Reviewer

Documentation Reviewer

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  • Start date
  • Estimate hours

  • Description

  • Status

    Note

    If the Time Log Status Update setting is enabled, the appointment status will be automatically set when you time into the appointment. Additionally, if the status is manually updated, you will be timed into the appointment.
    If you use job safety tasks, the Job Safety tab might open after you change the appointment status.

Reassigning an appointment

To have an appointment reassigned to a different technician by your dispatcher, change the Status of the appointment to RE-ASSIGN. This removes the appointment from your device. Your dispatcher will see that you are currently assigned to this appointment and will reassign the appointment to a different technician.