While you can manually add the technicians' passwords in MobileTech Admin (see Add a MobileTech User) or in Resco's Admin Console (see Set Technician Passwords with Admin Console (optional)), you can use the Update Password Policy window to set up the complexity, password expiration, as well as the lockout mode. In MobileTech Admin, select Tools > Update Password Policy. 

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A password complexity policy is designed to deter brute force attacks by increasing the number of possible passwords by enforcing the use of strong passwords such as requiring digits, upper case letters, special characters, and password length. When the passwords expire, a prompt is displayed when the technician attempts to sync or sign in to their device and they can update the password at that time. 

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Setting up the Lockout Mode

Set up your password lockout policy to indicate how many x failed login attempts, as well as how many minutes a user's account is locked. 

Enter the Lockout Mode options:

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Setting up the Technician Password Expiration Policy

This option indicates when all technicians' passwords expireSet up when you'd like all technician passwords to expire, which would require each technician to set up a new password that conforms to your password complexity. To check the current value, navigate to User via the Resco Cloud Dashboard Admin Console. See Set Technician Passwords with Admin Console (optional) for more information.

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