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- Service calls that are closed or completed more than 14 days ago , and for task attachments that have no parent service call. Those records are removed from the middle-tier database during the next integration sync.
- Service appointments that are outside of before or after 14 days of from the current date (based on the task date) or within 14 days with a status of CLOSED or RE-ASSIGNED.
- Job appointments that are outside of before or after 14 days of from the current date (based on the start date).
| Note |
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If more than 450 service calls and/or appointments are completed per day, we recommend that you work with KEY2ACT WennSoft Support. |
This job is automatically set up when you create a new middle-tier database. The job will automatically run every four hours each day. To change the frequency or specify the time, change the schedule for the SQL Server Agent job. For more information, see the Microsoft SQL Server documentation.
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