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The progress information for the process is displayed as Integration Synchronization. After each technician is loaded, the check box is unmarked.
If any of the required lookup tables are missing records after the load data process, the Sync Lookups checkbox remains marked and disabled and the View Missing Lookups button is displayed. Select the View Missing Lookups button to display a popup window that lists the required lookups that do not have any records in their table. The required tables include callresolution, appointmentstatus, calltype, costcode, equipmenttype, extendedwarrantytype, manufacturer, paycode, problemtype, taskstatus, unitofmeasure, setupoption.
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