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1. Select Service Calls. Select a service call, select More, and then choose the Attachments tab.
2. Choose the New icon. The service call ID and date are displayed for the attachment and can't be changed.
3. Enter a description for the attachment.
4. Choose the File tab, and then choose the Attach File icon.
5. Select Choose Picture or Select File. Go to the location where the picture or file is stored. Select the picture or file, and then choose Open. The attachment is displayed in the Attachment pane.
6. Choose the Save icon. After you attach a file, the file description and type are shown on the Attachments tab for the service call.

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Add an attachment to a service call's or customer's equipment

You can take photos to add to service calls, or attach existing images and files.  See Additional attachment options in MobileTech that are available after you have added the attachment.

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