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You can add and view attachments on your mobile device, and also change, or "mark up," attachments on your mobile device.

If an attachment is associated with a service call, you :

  • Service call: You can open it from the 

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  • Attachments tab for the service call

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  • Equipment: You can open it from the Attachments tab for the equipment either from the Service Call > Equipment tab or from the Customer > Location > Equipment tab.
  • Task: You can open it from the 

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  • Attachments tab for the task.

Files that are attached to service calls and tasks are displayed together with their descriptions and file extension types, such as PNG, PDF, DOC, or XLS. So if more than one document is associated to the service call, you can easily see the file types.

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