Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Contacts added in MobileTech synchronize to Signature where the back office will review and process.

Table of Contents

Creating a new contact from

...

Report Emails

After completing an appointment, the Appointment Summary Report Emails window displays a list of contact names and email addresses. If a contact does not have an email address, Missing Email is shown.

  1. Select the AddImage Added icon.
  2. In the Create Contact window enter the following:
    • Contact Name (required)
    • Email (required) 

    • Role - You can choose an existing role or add on-the-fly. 
    • Phone Number - The phone number field will automatically display the telephone format as you type the telephone number. If a user has an extension, "ext:" will populate after you've entered the 11th number. 

      Note

      You can only add one phone number to a new contact. Once you've synced the contact to the back office, you can add additional phone numbers.


    • Phone Type - If you select a Phone Type, the Phone Number field becomes required. 
  3. Choose Save

    Note

    Each contact must have a unique email address and phone number co


Anchor
location
location
Creating a new contact from Locations

  1. Choose Customers and select the customer.
  2. Select Select Locations and  and then select the Location.
  3. Choose Choose Contacts.
  4. In the Report Emails window, choose the AddImage RemovedSelect the AddImage Added icon.
  5. In the Create Contact window enter the following:
    • Contact Name (required)
    • Email Email (required) 

    • Role - You can choose an existing role or add on-the-fly. 
    • Phone Number - The phone number field will automatically display the telephone format as you type the telephone number. If a user has an extension, "ext:" will populate after you've entered the 11th number. 

      Note

      You can only add one phone number to a new contact. Once you've synced the contact to the back office, you can add additional phone numbers.


    • Phone Type - If you select a Phone Type, the Phone Number field becomes required. 
  6. Choose Choose Save

    Note

    Each contact must have a unique email address and phone number combination. If you enter a duplicate email/phone combination, you are prompted to discard or update the original entry with the new form field entries.


...