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- In Schedule, choose the Menu
icon and then choose General Settings. In ESMS Integrations under Company Options in Schedule Configuration, complete the following fields, as needed:
ClientID/Client Secret: This information is provided to you from KEY2ACT WennSoft upon request.
- Polling Frequency: This defaults to 15 minutes.
Open Auto Process Window: Set to On to have the Edit Service Call window automatically open when the dispatcher accepts a service request. This window opens on the Schedule tab.
- Callback URL: This unique URL will need to be provided to KEY2ACT WennSoft when setting up your integration.
Choose Authenticate to verify that your ClientID and Client Secret are correct.
Note Pop-up blockers will need to be disabled to authenticate your ClientID and Client Secret.
- Choose Save.
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