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For information on locating records in the Customer Hub, see Locating a record using Find. |
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You can create a new customer in the Customer Hub. This information is added to Service Management.
- In the Customer Hub window, right-click on anywhere in the customer list.
- Choose Create New Customer.
- In the New Customer/Location window, enter the customer details, required fields are indicated with a red *** asterisk.
- Choose Save.