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- On the schedule board, right-click the service appointment, and then choose Open Service Call.
- Choose the Attachment an attachment exists, the Attachment icon displays as blank , no attachments have been addedas . icon. If
- In the Attachments for Service Call window double-click the attachment to view.
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- On the schedule board, right-click the service appointment, and then choose Open Service Call.
- Choose the Attachment icon.
- In the Attachments for Service Call window, choose Add New Attachment icon. The Attachments window is displayed.
- Enter the Description.
- Edit the Date, if needed.
- Select Choose File.
- In the Open window, choose the file and then choose Open.
- Choose Upload File.
- Close the Attachments for Service Call window.