Use these tasks to work with resource information in Schedule. At this time, a resource is a technician.Dispatchers Dispatchers are associated with a user profile from Service Management that may be associated with a region and/or a branch. The dispatcher will only see the technicians within that region and/or branch.
Marking displayed technicians in the Resource window to display will update the schedule board the Schedule Board and the Unscheduled Appointments section with the technicians' appointments as well as the information displayed in the Unscheduled or Unassigned Resources section.
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