If you will be using Map View, you will need to set up each resource's Start Location and if most resources start at the office, you can select multiple resources (CTRL+select) and then enter the office location. For resources starting from their home, choose the resource and then enter their address.
- In Schedule, choose the Menuthe hamburger menu
button icon in the top left corner next to Scheduling. - Choose Administration.
- Choose the Resource Options tab.
- If all or some of your technicians will be starting from the home office, you can multi-select them from the list and then enter the Home Address information and Save.
- If some of your technicians are starting from a different location, select the technician and then enter the Home Address information and Save.
- If you are using Advanced Communications (HTML email notifications to customers), you can enter each technician's information.
For more information on setting up Advanced Communications, see the Signature Agent Configuration documentation.