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On the Contracts tab, you can view the customer location contracts. You also have the ability to create a new service call for the contract.

Viewing Contracts

  1. To view the location contracts, select a customer in the Customer Hub.
  2. In the details section of the Customer Hub, select the Contracts tab.
  3. Right-click a contract and select from the following: 
    • Create a Service Call for - Opens the New Service Call window on the Schedule browser tab and autopopulates the window with the customer and contract information. See Creating a Service Call.
    • Add Note  - Opens the Service Management note window. See Working with notes Notes and attachmentsAttachments.
    • Add Attachment  - Opens the Service Call attachment window.  See See Working with notes Notes and attachmentsAttachments. 

      Note

      If you have two contracts with the same contract number, open or historical, and add an attachment to either contract, the attachment(s) will display on both contracts.


    • View Note  - Opens the Notes/Attachments window.  See See Working with notes Notes and attachmentsAttachments. (Displays if a note exists.)
    • View Attachment  - Opens the Notes/Attachments window.  See See Working with notes Notes and attachmentsAttachments. (Displays if an attachment exists.)

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