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  1. From the schedule board, right-click on a resource, any appointment/activity, or in an empty cell on the schedule board.
  2. Choose Appointment Wizard.
  3. Mark the radio button for who you are creating this activity/appointment for.
    • All
      All technicians will be assigned.
    • Technician
      One or more technicians selected will be assigned. You can also choose UNASSIGNED. 

      Note

      The technician name defaults in if you are accessing the Appointment Wizard from the Schedule Board. If you select a service call or job that the technician does not have access to (based on Global Filtering), the Resource field is cleared so that you can choose the appropriate technician. You can edit or add additional technicians from the Resource drop-down.

    • Technician Team
      All technicians within the selected team will be assigned. If are displaying only one team on the Resource grid, that team will default to the Team field in this window.
    • Service Area
      All technicians within the service area selected will be assigned.
  4. Choose the Appointment Type:
    Table of Contents

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