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Case #Description
SCHED-1225

When creating a service call with a call type of MC (maintenance contract), a message now displays when the equipment selected is not covered by a contract. The message "Equipment ID <ID> is not covered by Contract <Contract Number>." has an OK and Cancel button. Selecting OK leaves the selection of the current field (equipment ID or contract number). Selecting Cancel returns the user to the Service Call window with the current field cleared (Equipment ID, Contract, or Call Type).

The message displays if:

  • The call type is MC, the contract is selected and then the equipment is selected.
  • The call type is MC, equipment is selected and then the contract is selected.
  • The contract and equipment are selected and then the call type is changed to MC.
SCHED-1266

The Equipment lookup on the New Service Call window now only displays active equipment. Inactive, retired, and group equipment are now filtered out of the lookup window.

What happens with Components? Is there a checkbox to show/hide components?

SCHED-1354

Users can now set Schedule Visible Hours at the user level in the User Profile window. If the user-level setting is blank, then the company-level setting is used. 

SCHED-1392

You can now set a default value for estimated hours when creating a service appointment and/or service call. The Default Estimated Hours option is set up in Schedule Settings in the Configuration section. When a zero-hour appointment is dragged onto the schedule board, this value defaults for the appointment. 

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