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1. To add a new purchase order line, select the New Purchase Order button in the Purchase Order window.
2. In the Purchase Order Line window, the customer number and name, address ID, location name, and job or service call ID are displayed as read-only.

3. Enter or select the following information:

   *PO Number	The purchase order number.  Depending on the setup options for generating purchase order numbers and purchase order prefixes, a purchase order number might be displayed, or you can enter a purchase order number.
   Date	The date of the purchase. The default date is the current date, but you can change it.
   Vendor	Select the vendor who is associated with the purchase order, if information about the vendor is set up in the host system. If the vendor isn't set up in the host system, clear the field and enter the vendor name.
   Non-Inventory	Mark this option if this is a new item or an item that is associated with a new vendor that you entered. This field is hidden if you don't have inventory assigned to your site or if you don't have any sites assigned.
   *Inventory/Item NumberThe label that is displayed depends on the inventory setup options.	Select an existing inventory item number or enter a new one. If the item is new when you tab off the field, the Item Information window displays where you have the option to enter the item description. Select Continue to return to the Purchase Order Line window. The item is created as a non-inventory item for the purchase order when you sync the purchase order.
   *Site	Select a site where the item should be assigned. If a site is designated as a default site in the setup and the technician is assigned to the site in Service Management, the default site is displayed, but you can change it.If a technician isn't assigned to the site that is designated as the default site in the setup, the field is blank. Only sites that the technician is assigned to in Service Management are available.
   *Unit of Measure	Select a unit of measure that best represents the typical item that is being purchased. If a default unit of measure is designated in the setup, the default unit of measure is displayed, but you can change it.
   *Cost Code	The cost code depends on the type of appointment you are adding the purchase order to: Service appointment: The cost code pertaining to the purchased item. A default cost code is displayed, but you can change it. Job appointment: The non-labor cost code pertaining to the purchased item. If one non-labor job cost code exists on the job appointment, the job cost code will auto-populate. The field is blank and you can select the job cost code from the drop-down list if more than one non-labor job cost code (or none) exists on the job appointment.
   *Quantity	The number of items being purchased must be 1 or greater.
   *Unit Cost	The cost of each item that is purchased. The default amount is displayed, but you can change it.
   Extended Cost	This amount is calculated automatically, based on the cost and the quantity (Cost x Quantity = Extended Cost).

   
   

Add, Edit, or Delete a Purchase Order Line

You can change purchase order lines and create additional purchase order lines after you save a purchase order, but before it is processed in Service Management. 

• To add lines to a purchase order, right-click on the purchase order line and select New Purchase Order Line. Information is displayed based on the original purchase order. Enter information in the Purchase Order Line window, as needed, and then select Save.
• To change a purchase order line, right-click on the purchase order line, select Edit Purchase Order Line, and make changes. Select Save.
• To remove a purchase order line that was created before it is processed in Service Management, right-click on the purchase order line and select Delete Purchase Order Line. Select Yes to verify you want to delete the line.

Processing Purchase Orders in Service Management

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