Page Comparison

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1. In Schedule, choose the Menu  icon and then choose General Settings.
2. In Company Options under Schedule Configuration, complete the following fields, as needed:
   • Schedule Days to Retrieve on Load (1-14): Enter
     Enter the number of schedule days to display.
   • Unscheduled Days to Retrieve on Load (1-60): Enter
     Enter the number of unscheduled days to display.
   • Time View Bar Height (pixels 20-200): Enter
     Enter the height of the resources rows that display on the schedule board.
   • Week View
     • Number of Days in Week View: Enter
       Enter the number of days to display in the Week View.
     • Skip Saturday/Sunday: Mark
       Mark the checkbox next to the weekend days to not display on the schedule.
   • Schedule Visible Hours: Enter
     Enter the start and end ^time to display on the schedule.
   • Automatic Status Assignment (Drag & Drop): Choose
     Choose the status to automatically update after dragging from the Unscheduled grid to the schedule board for the following options. If the option is left blank, the status will not automatically update.
     • Unassigned Update
     • Unscheduled Update
     • Scheduled Update
     • Unschedulable Status: This
       This status applies to dragging to the schedule board as well as within the schedule board.
       Two examples:
       • Unschedulable Status set to Waiting for Parts, this will prevent this appointment from being dragged to the schedule board. The status would have to be manually updated in appointment details and then dragged.
       • Unschedulable Status set to Closed - This will prevent the closed appointment from being dragged to a different time slot or resource.
         
     • Mapping Options:
       See Map View setup.
3. Choose Save.

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1. In Schedule, choose the Menu   icon and then choose Settings.

2. Under Company Options, in the Schedule Configuration section, you can set up custom colors for the background of the work order on the schedule as well as the small square icon within that service call that indicates a property that you define. See [ Setting up custom colors .

   • Status Background Colors: This
     This is the color of the service call as displayed on the schedule and in the unscheduled list.

   • Work Order Icon Colors: The
     The service call icon displays within the service call as displayed on the schedule as well as in the unscheduled list.Choose one of the following properties to indicate what information your dispatchers need to know at a glance. After choosing the property, a list of options displays related to that property.

     • Use Work Order Type

     • Use Work Order Problem

     • Use Division

     • Use Service Area

3. Choose Save.

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