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- Double-click the service
appointment. This can be a scheduled or unassigned appointment. - The Service Appointment Details window displays. You can view and change the information the appointment information. Additional fields may display depending on Schedule settings.
- Customer Name
- Location Name
- Service Call - Display only
- Appointment - Display only
- Description
- Status
- Resource
- Start Date
- Estimated Hours
- Skill Level
- Priority
- Completion Date - Display only
- Actual Hours - Display only
You can also choose these icons to view additional information.
Save 
Cancel 
Delete Appointment 
View Service Call - See View or edit the service call. 
View Service Call Time Stamps - See View service call timestamps. 
View Appointment History - See View appointment history. 
View Service Call Tasks 
View/add Appointment Notes - See Working with notes.
Info If a note exists for this appointment, this icon displays as
.
View Related Appointments 
Notify Customers - See Notifying customers via email. 
Work Order Quick Print - Choose Save.
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