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  1. In Schedule, choose the Hamburger menu  in the top left corner next to Scheduling.
  2. Choose Administration.
  3. Choose the Resource Options tab.
  4. If all or some of your technicians will be starting from the home office, you can multi-select them from the list and then enter the Home Address information and Save.

  5. If some of your technicians are starting from a different location, select the technician and then enter the Home Address information and Save. 

    Note

    You will also need to fetch the latitude and longitude coordinates for the technicians' starting locations. See Geocoding Service Locations and TechniciansTechnician Locations for more information. 

  6. If you are using Advanced Communications (HTML email notifications to customers), you can enter each technician's information.

    For more information on setting up Advanced Communications, see /wiki/spaces/SIGAGENT/pages/8159324 in the Signature Agent Configuration documentation.