You can view the customer location's equipment.
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Viewing equipment
- To view the equipment for a customer location, choose a customer in the Customer Hub.
- In the details section of the Customer Hub, choose the Equipment tab.
- Right-click on an equipment and then choose from the following:
- Add Note - Opens the Service Call note window. See Working with notes and attachments.
- Add Attachment - Opens the Service Call attachment window. See Working with notes and attachments.
- View Note - Opens the Notes/Attachments window. See Working with notes and attachments. (Displays if a note exists.)
- View Attachment - Opens the Notes/Attachments window. See Working with notes and attachments. (Displays if an attachment exists.)
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Available data columns
The default columns that display are:
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There are no additional columns available to display.