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At the end of the work day, the technician's location is at the last appointment for the day. You can reset all technicians to their starting home locations. The technician starting locations are set up on the Resource Options tab in Administration Setup. See Setting up resource options for more information.

To obtain technician starting locations:

  1. In Schedule, select the Hamburger menu   icon.

  2. Select Geocoding.
  3. On the far left side of the window, select Reset Resource Locations.

Buttons on this window

Some of these buttons may not be available, depending on the window you are viewing.

Button

Description

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Find
For information on locating records in the Customer Hub using the Find icon, see Locating a Record Using Find.

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Clear Filter
Choose to clear the current search results filters.

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Refresh
Reloads the results from the database.

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Export
Select to export all data or selected rows.

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Using the Customer Hub
Using the Customer Hub
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