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1. In Schedule, select the Hamburger menu   icon.

2. Select Geocoding.
3. From the Entity drop-down, select Technicians. 
4. To display only the technicians that currently do not have coordinates assigned to their starting location, leave All Addresses? set to Off. To display all technicians, including those with coordinates already assigned, toggle All Addresses? to On. 
5. Select Fetch Address to display the Technician Locations. 
6. The following columns display:
   • Technician Name 
     Displays the technician's long name.
   • Address/City/State/Postal Code 
     Displays the address that was entered in the Resource Options setting window. 
   • Latitude/Longitude 
     Displays the coordinates after you've selected Fetch Coordinates or if you've selected to display All Addresses?, the coordinates will displays for locations that already have been fetched. 
   • Result
     This column displays information after Fetch Coordinates is run. 
     • Success displays for successfully obtaining the coordinates.
     • If there is an issue with obtaining the coordinates, the actual error message displays from the mapping system that you have set up (Google Maps or Bing Maps).
7. Mark the check box(es) to the left of the technicians that you want to fetch the coordinates for. You can mark/unmark all check boxes on the current page by marking the check box in the header section to the right of Technician Name.
8. Select Fetch Coordinates.

9. To save the latitude and longitude coordinates to the technician starting location record(s), select Update Coordinates. 

   Note
   This process only updates those records where the values are zero, existing latitude and longitude information will not be overwritten.

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Filtering, sorting, and rearranging data

Use your mouse to drag or select options below:

• Group
  To group the display by a column, select a column header and drag this to the area labeled Drag a column header to the group location to group the results by that column located to the top left of the columns. To undo the grouping, drag the column header back to anywhere on the grid, the column header returns automatically to its original location.

  This option may not be available, depending on the window you are viewing.

• Sort order
  Select the column header to change the sort order. A small triangle points to indicate if the sorting is ascending (A-Z) or descending (Z-A). Hold the Shift key when selecting headers to sort against multiple columns simultaneously.
• Filter
  Select the lookup Image Added to choose a filter type (contains, does not contain, starts with, ends with, equals, does not equal) and enter the value in the field to the right of the lookup.
• Column Order
  Drag the column headers to the left or right to change the column order. The Customer and Location columns each have a main column header that lets you drag all three columns (Notes, Name, ID) at the same time. You can also rearrange the Notes, Name, and ID columns beneath both the Customer and Location headers.
• Scrolling
  A horizontal scrollbar is hidden until you hover with your mouse at the bottom of the grid. When the horizontal scrollbar displays, you can drag the bar to view more columns. A vertical scrollbar is automatically displayed.

Buttons on this window

Some of these buttons may not be available, depending on the window you are viewing.

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