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Note

The Mapping API that is set up in Schedule Settings is used to obtain the coordinates. If you do not have a Bing or Google API key, you will be limited to 2500 records per day. If you choose to display all technician starting locations (by marking All Addresses) and you elect to fetch coordinates for a starting location where the geocode already exists, that location will be reprocessed and the latitude/longitude values will be rewritten in the location table even if the coordinates did not change.

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  1. In Schedule, select the Hamburger menu   icon.

  2. Select Geocoding.
  3. From the Entity drop-down, select Technicians
  4. To display only the technicians that currently do not have coordinates assigned to their starting location, leave All Addresses? set to Off. To display all technicians, including those with coordinates already assigned, toggle All Addresses? to On
  5. Select Fetch Address to display the Technician Locations. 
  6. The following columns display:
    • Technician Name
      Displays the technician's long name.
    • Address/City/State/Postal Code
      Displays the address that was entered in the Resource Options setting window. 
    • Latitude/Longitude
      Displays existing latitude and longitude values, if the location has previously been processed for geocoding.
    • Result
      This column displays information after Fetch Coordinates is run. 
      • Success displays for successfully obtaining the coordinates.
      • If there is an issue with obtaining the coordinates, the actual error message displays from the mapping system that you have set up (Google Maps or Bing Maps).
  7. Mark the check box(es) to the left of the technicians that you want to fetch the coordinates for. You can mark/unmark all check boxes on the current page by marking the check box in the header section to the right of Technician Name.
  8. Select Fetch Coordinates.
  9. To save the latitude and longitude coordinates to the technician starting location record(s), select Update Coordinates


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