In Schedule Setup, you have the capability to mark the fields to display in specific windows. For more information, see Service Call & Appointment Form Fields. If your company has utilized any of the user-defined fields (UDF) in Service Management that are not listed, you can add those fields to display as options in the Settings window, and then mark the check box to show the field(s). Conversely, if you do not want UDF fields to display in the Settings window, you can update this information.
The UDF files are found in your install location\Schedule\WebServiceFiles\UDF.
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