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Location records can be moved from one customer record to a new location record in another customer record. The location information, including service history "links" and equipment information is transferred when a location record is moved. Note:


Note

You are not able to move a primary address location, a location with open service calls, or a location with an active maintenance contract.

  1. Choose Microsoft Dynamics GP > Tools > Utilities > Service Management > Move Location.
  2. Enter information for the old and new records.
  3. Choose Move.