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This customer-facing report is used to detail an invoice or credit memo for a service call, including a cost breakdown and detail of charges. For a service call quote, you can view billable amounts by category. Note:

Note
The SRS Service Call Invoice does not support multicurrency.

You can print this report either individually or by batch, for current or historical invoices and credit memos, from the following windows:

  • Service Invoice: Print an open or closed invoice individually
  • Receivables Batch Entry: Print invoices by batch.
  • Posted Service Invoice: Print a posted invoice individually.
  • Process Service Invoice: Print grouped costs into one invoice or multiple invoices in a batch.

Detail

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Summary

By default, the detailed Service Call Invoice displays. If you choose to hide invoice/credit memo detail, the report prints only a summary of charges by category.

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If you enter a billing note in the Document Number field, and mark it as Printable, the note will appear on the invoice next to Service Performed.
A Description will also display on the invoice if one is entered on the main invoice entry window.
If you want tax details to print on the job invoice, you must mark the Print Tax Details on Documents check box on the Receivables Management Setup window. Microsoft Dynamics GP > Tools > Setup > Sales > Receivables.