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- Debit accounts for cost transactions are chosen in Service Management.
You can choose a debit account for cost transactions other than the default debit account from Microsoft Dynamics GP. If the option is not marked, the account comes from Microsoft Dynamics GP setup. Mark the Use Service Debits Accounts for Microsoft Dynamics GP Costs check box in the Service Options window (Microsoft Dynamics GP > Tools > Setup > Service Management > Module Setup > Service Options). - Debit accounts for cost transactions are chosen in Service Management and/or you are using the cost of goods sold (COGS) distribution option.
When using the COGS distribution option, Service Management uses the designated account as a debit when the cost transaction is entered and then credits the same account to relieve costs when the service invoice is saved or the maintenance invoice is posted. Mark the Create COGS Distributions for Invoices check box in the Invoice Options window (Microsoft Dynamics GP > Tools > Setup > Service Management > Invoice Setup > Invoice Options). Marking this option enables the Cost Dynamics GP button in the Invoice Accounts window and the Maintenance Accounts window. This option is not available if you are using SOP Invoicing. - Cost distributions create a GL transaction when the costs associated with a maintenance contract call are posted.
By distributing costs to the GL when posting MC or MCC costs, the GL is updated. Mark the Create Separate GL Transactions for Costs check box in the Maintenance Options window (Microsoft Dynamics GP > Tools > Setup > Service Management > > Maintenance Setup > Maint. Options). Marking this option enables the Batch ID field in the Maintenance Costs window. If this option is not marked, the Batch ID field is disabled.
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