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1. Choose Transactions > Service Management > Technician Activity Entry Wizard.
2. Enter information in the following fields:
   • All, Technician, Technician Team, Service Area: 
     Choose a radio button. Your selection determines the fields that are enabled. If you are creating an appointment for a technician, complete the Technician ID field. If you are creating an appointment for a technician team, complete the Team field. If you are creating an appointment for all technicians in a service area, complete the Service Area field. If you are creating an appointment for all technicians, none of these fields is enabled.
   • Appointment Type: 
     Choose an appointment type. Your selection determines the fields that are enabled. If you are creating an activity appointment, complete the Activity ID field. If you are creating a job appointment, complete the Job Number field and enter a Cost Code with a cost element type of Labor.
   • Start Date, End Date, Starting Time: 
     Specify when the appointment will take place.
   • Estimated Hours: 
     Estimate the length of the appointment. The estimated hours must be 24 or less.
   • Days Between Appointments: 
     Enter a number of days between appointments.
   • Skip: 
     You can skip Saturdays and/or Sundays by marking these check boxes.
3. Choose Create to create the appointment(s). A message indicates that the activity appointments have been created successfully. If you are scheduling for only one technician and there are scheduling conflicts, you receive a message indicating how many appointments were created, but not scheduled, due to conflicts. If you are scheduling for more than one technician, you won't receive a message, though unscheduled appointments may exist.
4. Choose OK. Activity appointment numbers created with the Appointment Wizard increment based on the last highest appointment number used for each technician.

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