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  1. You can resolve an appointment conflict in one of several ways. When you make a change, tab off the field.
    • Change appointment times - using
      Use the Start Time and/or End Time fields. You can also use the Next Available Time button to select an optimum time.In addition, you can change all proposed appointments at once using the start and end time fields that appear just above the Proposed Appointments area. Change times, as needed, then click Apply All.
    • Cancel appointments - using
      Use the Cancel Appointment option in the Action drop-down list.
    • Unschedule appointments - using
      Use either the Unschedule option in the Action drop-down list (for individual appointments) and tab off the field, or the Unschedule All Conflicts button (for all appointments). Unscheduling appointments changes the starting and ending times to midnight (12:00 AM).
    • Double-book appointments - using
      Use either the Double Book option in the Action drop-down list (for individual appointments) or the Double Book All Conflicts button (for all appointments). The system must be set up to allow for double-booking.
    • Change conflicting appointments -
      Instead of changing the proposed appointments, you can choose to change the existing conflicted appointment to resolve any conflicts. To do so, click on the conflicted appointment, then zoom on the Work ID column heading to open the Appointments window. Make changes, save, and close the Appointments window.After making changes, click Redisplay to see if the appointment conflict was resolved. You will know it has been resolved when the conflicting appointment disappears from the Conflicting Appointments scrolling window.
  2. When finished resolving appointments, click Commit to save the appointment(s). The label Proposed Appointments changes to Edit Appointments.

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