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Time expiration indicators appear in the left-most column in the Service Monitor scrolling window. Refer to the following illustration:

Use the following table to identify each expiration indicator and the associated expiration time.

Expiration IndicatorIconMinutes Remaining

Black square — Expired

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0
When an appointment has expired, the time remaining is 0 regardless of the amount of time that passed since expiration.

Red octagon — Warning

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9
1 to 15 minutes remains until appointment expires.

Yellow triangle — Caution

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24
16 to 30 minutes remain until appointment expires.

Green circle — Open

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Over 30 minutes
More than 30 minutes remain until appointment expires.

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