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1. Choose Microsoft Dynamics GP > Tools > Setup > Service Management > Lookup Setup > General > Time Zones.
2. Enter a Time Zone name, for example, CST for Central Standard Time. See Time zone reference for a list of common time zone abbreviations.The GMT Offset values fill automatically based on the time zone selected.
3. If Daylight Savings Time (DST) applies to this time zone, mark the check box. The remaining fields on the window are enabled.
4. Complete the remaining fields, as necessary.
   • DST Bias:
     The amount of hours and/or minutes to adjust the time for daylight savings time. For example, if the time is moved backward one hour in the summer and moved forward one hour in the fall, enter 1 in the Hours portion of the field.
   • DST Start Date:
     Used to specify the date DST begins. You can include the instance of the day of the week for that month, the day of the week, and the month. For the instance, choose from 1st, 2nd, 3rd, 4th, or Last.
   • DST Start Time:
     The time of day DST goes into effect.
   • Standard Start Date:
     Used to specify when standard time resumes and when DST ends. You can include the instance of the day of the week for that month, the day of the week, and the month. For the instance, choose from 1st, 2nd, 3rd, 4th, or Last.
   • Standard Start Time:
     The time of day standard time goes into effect, and DST time ends.
   • DST Bias:
     The amount of hours and/or minutes to adjust the time for daylight savings time. For example, if the time is moved backward one hour in the summer and moved forward one hour in the fall, enter 1 in the Hours portion of the field.
   • DST Start Date:
     Used to specify the date DST begins. You can include the instance of the day of the week for that month, the day of the week, and the month. For the instance, choose from 1st, 2nd, 3rd, 4th, or Last.
   • DST Start Time:
     The time of day DST goes into effect.
5. Choose Save. When you save a service call, the time will fill in GMT time. If there is a time zone associated with the location of that service call, that time zone will fill on the service call.