This utility updates your customer database information. As you install Service Management software upgrades or increase the size of your customer database files, you should run the customer update utility.
This This utility deletes the old customer quicksearch file and creates a new one. This file contains key fields from the Microsoft Dynamics GP customer and customer address files as well as the Service Management customer and location files.
Choose Signature Utilities > File Maintenance Utilities > Service Management > Customer Update.