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To allow users to be able to add an Agency Contact, you will need to enable this option on their User Profile. This is a per user setting. If this option isn't marked, users can create Location Contacts. Agency contacts can be assigned to any number of contracts or locations, for example, within a fire or police department. Local contacts are specific to one location.
- In Microsoft Dynamics, go to Microsoft Dynamics GP > Tools >Setup > Service Management > System Administration > User Profile.
- Enter the system password.
- Select the user.
- In the Allow section, mark Agency Contacts Addition.
- Choose Save.