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You can print two service level reports: the Service Level List and the Guaranteed Service Call report.

Printing the service level list

You can print a list of one or all service levels by choosing File > Print when the Service Level Setup window (Microsoft Dynamics GP > Tools > Setup > Service Management > Lookup Setup > General > Service Levels) is open. If you entered a service level ID, only that service level prints. Leave the Service Level ID field blank to print all service levels.

Printing the guaranteed service call report

Choose Reports > Service Management > Service > Guaranteed Calls.

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