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Do not install MobileTech server components on your SQL Server. Install the MobileTech Administration application on your MobileTech web server.

Excerpt

The following applications may be installed on this server:

  • Signature MobileTech Administration
  • Resco Cloud Portal
  • Signature MobileTech Integration Sync
  • .NET 4.5.2 Full Framework (will be installed automatically if not already installed)

Component

Requirements

SQL Server

Microsoft SQL Server 2017, 2016, or 2014

Note

Do not install MobileTech server components on your SQL Server machine. Install MobileTech Administration on the MobileTech web server.

Operating system

Microsoft Windows Server 2016, 2012 R2, or 2012

Microsoft SQL Server Reporting Services (SSRS)

Connectivity to the SSRS report server that you use for the Signature modules and Microsoft Dynamics GP is required. Printing reports offline is not currently supported.

Note
You will need to add the IIS APPPOOL\RescoCloud user to the SQL Server Reporting Services Home Folder permissions page. For instructions on adding a user specific to your filtered to your SQL Server version, see https://docs.microsoft.com/en-us/sql/reporting-services/install-windows/reporting-services-configuration-manager-native-mode?view=sqlallproducts-allversions. 

Internet Information Services

IIS 7.5 or 8.0

Web Service server

  • 2.8 gigahertz (GHz) or higher processing speed
  • 16 GB available RAM (minimum)
  • Dual core CPU (minimum)
  • 20 GB available hard disk space (recommended)

  • 1 gigabit per second (Gbps) connection speed (recommended)

    Note

    Computers that have more than 16 GB of RAM will require more disk space for paging, hibernation, and dump files.

Device communication

  • Wireless (Wi-Fi)
  • Cellular wireless wide area network (WWAN)
Mapping API Key

If you will be using the Mapping feature on a Windows computer, you will need to obtain a Google Maps API key at https://cloud.google.com/maps-platform/pricing/. (You will need an API key that includes Maps and Routes. You do not need Places.)