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Service Management

Case #Description
SMS-1668

Task Codes and Task Lists can now be marked inactive at the master level.

Inactivating a Task Code

  • Task codes are inactivated at the master level in the Task Code Setup window (Setup > Lookup Setup > Tasks > Task Codes).
  • When a task code is marked inactive and already exists in a task list, the inactive task code is indicated with a red inactive indicator Image Added.
SMS-1697

We've added a new refrigerant equipment type of Refrigeration Equipment Type 6 for mid-size appliances (5 to 50 pounds), which is an EPA tracking requirement that does not require leak rate analysis.

Note
  • This new type is automatically inserted if there isn't a manually added Type 6.
  • Leak Rate Analysis Report: The Refrigeration Equipment Type 6 is not included in the Leak Rate Analysis Report. This report is targeted to only equipment that require leak rate analysis.
  • For MobileTech users: For the Refrigeration Equipment Type 6 to be available in MobileTech, after upgrading Signature, you will need to refresh lookups in MobileTech Admin (MobileTech Admin > Tools > Refresh Lookups) and have technicians sync their devices.


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