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| servicemanagement_task_list_hier_4072 |
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The ability to create hierarchically structured task lists has been added. Each task list will still be comprised of tasks and subtasks, but instead of simply ordering the tasks within a task list, you have the option to hierarchically order them as well as have levels within the tasks.
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| Assigning Tasks and Task Lists |
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| Assigning Tasks and Task Lists |
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The example below reflects a simple hierarchy. At 1, if the user answers Yes, the user is moved to 1.1. If the user answers No at 1.1, the system looks for 1.2. Since there isn't a 1.2, the user is moved to 2.
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