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The optional Advanced Document Management module allows users to attach files of various formats including four-character file extensions (e.g., .DOC, .BMP, .XLS, .TIF, .WAV) to Service Management and Job Cost records. In addition, you can link to Microsoft Office SharePoint documents. Users do this by copying and pasting the link to a SharePoint document within the attachment. Attachments can be saved with the record and viewed using the attached image icon. If a record does not have documents attached, the icon displays a paperclip. When documents are attached, the icon displays a paperclip attached to a piece of paper. For purchasing information, contact Key2Act Sales.

Table of Contents

The following table lists all windows and fields with attached image buttons.

Service Management

...

Customer

...

Customer ID

...

Location

...

Customer
Address ID

...

Maintenance Contract

...

Customer
Location
Contract Number

...

Equipment

...

Location
Equipment ID
Equipment Type
Model Number
Sublocation ID

...

Service Call

...

Customer
Location
Service Call ID

...

Equipment Type Setup

...

Equipment Type
Equipment Model Number

...

Contract Quote

...

Customer
Location
Quote Number

...

Service Call Quote

...

Service Call ID

...

Master Contract

...

Customer

...

Maintenance Contract History

...

Customer
Location
Contract Number

Job Cost

...

Job Number
Project Number

...

Job
Job Vendor

...




























Setting up Advanced Document Management

Setting up the Advanced Document Management module involves creating an attachments folder and mapping the attachments folder to the server.

Create an Attachments Folder

Complete the following steps to create a folder to hold your attachments.

...

  1. Create a \docs folder under the \Microsoft Dynamics GP folder on the shared server. The attachments folder must be created on the shared server so everyone can access the attachments.
  2. Create the following folders under \docs:

    Service ManagementJob Cost
    • \customer
    • \location
    • \equip
    • \contract
    • \calls
    • \subloc
    • \equtype
    • \model
    • \quote
    • \job
    • \project
    • \changeOd
    • \subctr
    • \costcode
    • \forecast


Map the Attachments Folder to the Server

Add the following line to the DEX.INI file on each client workstation:
WS_DocRoot=H:\GP\docs (must end in backslash)

  • where H is a shared mapped drive
  • where GP is the name of the Microsoft Dynamics GP folder on the shared SQL server
  • where docs is a folder in the Microsoft Dynamics GP folder

Map the Temporary Folder Location

You must specify a temporary folder to be used when viewing attachments that were copied to the database.

...

  • where C is the local drive
  • where temp is the name of the folder that will hold the attachments

Update the Next Document Number (Optional)

If you have multiple companies that are using document attachments, the "Copy File" method saves attachments for all companies to the same shared location. You will receive an error when saving an attachment if the next document number that defaults has already been used by another company.

...

  1. Select the attached image button to open the Document List window.
  2. Select the document in the scrolling window and select Edit.
  3. In the Document Maintenance window, select Delete.

Windows and Fields

The following table lists all windows and fields with attached image buttons.

Service Management

WindowField(s)

Customer

Customer ID

Location

Customer
Address ID

Maintenance Contract

Customer
Location
Contract Number

Equipment

Location
Equipment ID
Equipment Type
Model Number
Sublocation ID

Service Call

Customer
Location
Service Call ID

Equipment Type Setup

Equipment Type
Equipment Model Number

Contract Quote

Customer
Location
Quote Number

Service Call Quote

Service Call ID

Master Contract

Customer

Maintenance Contract History

Customer
Location
Contract Number

Job Cost

WindowField(s)
Job Maintenance

Job Number
Project Number

Job StatusJob
Project StatusProject Number
Subcontractors Maintenance

Job
Job Vendor

Subcontractor DatesItems
Job HistoryJob
Job Cost Codes SetupJob
Cost Code
Cost Codes DetailsJob
Cost Code
Change OrdersJob
Change Order
Change Order ZoomJob
Change Order
Change Order Cost Code SetupJob
Change Order
Cost Code
Forecast Cost Revision EntryTransaction Number