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- Select Microsoft Dynamics GP > Tools > Utilities > Service Management > Remove Notes.
- Print the Notes report. You may wish to print the Notes report prior to removing records to ensure you don't delete unread or current notes.
- To restrict the records that will be deleted, enter a Range. You can enter a range of customer IDs, current usersowners, or reminder dates.
- Select Insert>> to insert the restriction to the list. Only one restriction per range type can be entered.
- Select Process.