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• • Allow Posting Invoices With Actual and Committed Costs
    When committed costs exist on the service call, both the committed and actual costs on the call are invoiced together. If you previously had selected Allow posting invoices with unposted/committed costs, this option will default as selected.
• Invoicing with Unposted Costs
  Mark the appropriate radio button for your unposted costs invoicing preference.
  • Do Not Allow Posting Invoices If Unposted Costs Exist
    No invoices can be posted if unposted costs exist on the service call.

  • Allow Posting Invoices For Only Actual Costs
    When unposted costs exist on the service call, invoices can be posted/printed, but only the actual costs on the call are included. 

    Note
    With this option selected, if a service call has both posted and unposted costs , when you post the actual costs on a service call, the call remains open. Once the charges have been incurred, you can go back and invoice the remaining costs.

Inventory

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Options

• Pricing Method
  To calculate the billing amount for an inventory item, Service Management supports both a markup on cost and a markdown from the Microsoft Dynamics GP list price. Select the Markup on Cost or the Percent of List radio button. Choosing Markup on Cost enables you to mark up the cost of an inventory item using the price matrix selected for the customer's location. Choosing Percent of List enables you to mark it down from the list price established in the Inventory module.
• Item Costing
  If you selected the Markup on Cost pricing method, you must select whether to use the current cost or the standard cost to calculate the billing amount. If you chose the Percent of List pricing method, the Item Costing option is disabled since you are using the item's list price.

Payroll Posting: Create GL Journal

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Entries

• Wage Transactions
  Mark this checkbox to enter Service Management labor as debits or credits in the general ledger.
• Overhead Transactions
  Mark this checkbox to enter Service Management overhead amounts as debits or credits in the general ledger. A general ledger batch with the prefix "SM" will be created and contain the wage and overhead amounts. In addition, the overhead will be posted in the same fiscal period as the original payroll transaction. If you are using SOP Invoicing, mark this option for overhead amounts to accurately calculate.
• Expense/Travel Transactions
  Mark this checkbox to enter expense and travel amounts as debits and credits in the general ledger.

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